Effective date: 06/21/2023

At All-American Softball School, we understand that unforeseen circumstances may arise that could require you to cancel or reschedule a lesson. The following outlines our cancellation and rescheduling policy:

1. Lesson Cancellation:1.1. Lessons can be cancelled up to 24 hours before the scheduled lesson time.1.2. In the event of a cancellation, please send an email to support@softballschool.com to have a refund processed.1.3. Please note that cancellations made within the 24-hour window before the scheduled lesson time will not be eligible for a refund.
2. Lesson Rescheduling:2.1. Lessons can be rescheduled up to 24 hours before the scheduled lesson time through the Customer Portal.2.2. Please note that rescheduling requests made within the 24-hour window before the scheduled lesson time will not be accommodated and no refunds will be issued.

We encourage our students to be mindful of their schedule to avoid unnecessary cancellations or rescheduling. Your understanding and cooperation with this policy ensure smooth operation and the ability to provide all our students with the best possible instruction.

Please contact our support team at support@softballschool.com if you have any questions about this policy.

Thank you,

All-American Softball School Team